Tickets for non members go on sale each Friday at 7am for the sessions in the following week.

TICKETS GO ON SALE TO NON MEMBERS AT 7AM EVERY FRIDAY FOR SESSIONS IN THE NEXT WEEK MONDAY TO SUNDAY.

TICKETS CAN NOT BE BOOKED UNTIL FRIDAY, PLEASE FOLLOW THIS LINK TO BOOK.

www.ticketsource.co.uk/hathersage-outdoor-pool

Ticket booking process information:

On Wednesdays at 7am, members will be able to book tickets for sessions in the following week (from Monday to Sunday).
On Fridays at 7am, tickets will go on sale to non-members for sessions in the following week (from Monday to Sunday).

Spectators Tickets

Spectator admittance is £3 and is payable on arrival at the pool.

Carer Tickets:

Carers swim free of charge when accompanying a qualifying swimmer and do not need a ticket, proof of carer discount eligibility will be required.

Cancellation Policy:

No refunds or exchanges will be given for unused tickets or where the customer can not make the session/event they have purchased tickets for.
If you are unable to attend the event we welcome you to find a substitute friend or family member to attend in your place.

Storm closure procedures:

In the event of thunderstorms we must clear the pool immediately. An ‘all clear’ to re-enter the water will be given once there has been a 20-minute lapse between thunder rolls.
Unfortunately, we cannot offer refunds for lost swimming time.

Lockdown Refunds:

If there is a national lockdown and the pool is forced to close during this time, all sessions will be cancelled automatically and you will receive a full refund.

Insurance Claims:

For all claims, you must contact bookingprotect.com.