On Wednesdays at 7am, members will be able to book tickets for sessions in the following week (from Monday to Sunday). On Fridays at 7am, tickets will go on sale to non-members for sessions in the following week (from Monday to Sunday).
Spectator admittance is £3 and is payable on arrival at the pool.
Carers swim free of charge when accompanying a qualifying swimmer and do not need a ticket, proof of carer discount eligibility will be required.
Refunds will only be given where 72 hours notice is given, please email us [email protected] to request cancellation of a session.
No refunds or exchanges will be given for unused tickets or where the customer can not make the session/event they have purchased tickets for if 72 hours notice is not given.
If you are unable to attend the event we welcome you to find a substitute friend or family member to attend in your place.
Storm closure procedures:
In the event of thunderstorms we must clear the pool immediately. An ‘all clear’ to re-enter the water will be given once there has been a 20-minute lapse between thunder rolls.
Unfortunately, we cannot offer refunds for lost swimming time.
If there is a national lockdown and the pool is forced to close during this time, all sessions will be cancelled automatically and you will receive a full refund.